How do i claim the xbox series s

[Claire198]

I have just upgraded to the Samsung a52s which included an xbox series s as a gift. I have received the phone today but no information about the xbox. Anyone have any ideas on how I claim it please?

[Leanne_T]

Morning @johnnyf14080

Thanks for coming to the community. 

When did you receive the Xbox? 

Did you receive the Xbox as part of your upgrade?

Leanne. 

[johnnyf14080]

Hi Leanne,

Yes I received the Xbox as part of an upgrade on 11th December.

[Leanne_T]

Thanks @johnnyf14080

If you give us a call on 150, the team if the message has been sent you and help you get this set up. 

Leanne. 

[johnnyf14080]

Thanks @Leanne_T ,

I have rang 3 times and the last person took my “no marketing” preference off my account and thought that the text message with the validation details would arrive, but it hasn’t! All I need is my validation code for use on the Xbox platform to claim my free 3 months’ Ultimate Game Pass.

Thanks, John.

[Christopher_G]

Hi @johnnyf14080

I've sent you a private message to get some more information from you.

Please take a look and get back to me.

Thanks

Chris