Xbox series s offer

[Green1987]

Hi I updated my phone on the 25th November to include the Xbox series s. However I have had no confirmation of it and it does not show on any of my bills/upgrade emails/accounts anywhere. I'm reading that I should have got a text message within 5 working days but have received no response at all. How can I confirm that it will be sent to me. Many thanks.

[Katie_B]

Hello @Green1987. 

Thanks for coming to the community. 

So I can look into this further please could you confirm what phone you upgraded too?

Speak soon, 

Katie.

[Green1987]

Hello @Katie_B  Yes I upgraded to the new Google pixel 6. Thank you for reply.

[Leanne_T]

Hi @Green1987

Thanks for coming back to us. 

I have sent you a private message for some extra details. 

Speak soon.

Leanne.