Xbox series s offer

Green1987
Explorer

‎15-12-2021 04:05 PM

Hi I updated my phone on the 25th November to include the Xbox series s. However I have had no confirmation of it and it does not show on any of my bills/upgrade emails/accounts anywhere. I'm reading that I should have got a text message within 5 working days but have received no response at all. How can I confirm that it will be sent to me. Many thanks.

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3 REPLIES 3
Katie_B
EE Community Support Team

‎15-12-2021 05:33 PM

Hello @Green1987. 

 

Thanks for coming to the community. 

 

So I can look into this further please could you confirm what phone you upgraded too?

 

Speak soon, 

 

Katie.

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Green1987
Explorer
In response to Katie_B

‎17-12-2021 03:16 AM

Hello @Katie_B  Yes I upgraded to the new Google pixel 6. Thank you for reply.

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Leanne_T
EE Community Support Team
In response to Green1987

‎17-12-2021 08:16 AM

Hi @Green1987

 

Thanks for coming back to us. 

 

I have sent you a private message for some extra details. 

 

Speak soon.

 

Leanne.

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