I have just upgraded to the Samsung a52s which included an xbox series s as a gift. I have received the phone today but no information about the xbox. Anyone have any ideas on how I claim it please?
My apologies, the link I shared earlier was for a different promotion.
We're in the process of sending texts to all eligible customers which will let you know how to claim your Game Pass Ultimate subscription. You should receive it soon.
I've sent you a pm. But can see you are offline. I guess I will still be waiting. Waiting for a text, waiting for a response and waiting to for someone at 150 to pick up the phone. I wish I could upgrade with EE without there being an issue. Last 2 upgrades have been as bad😭
But is it asking too much to get a confirmation text! So I waited 16 days to get a text with delivery confirmation but didn't receive anything after I order a new phone contract that comes with an Xbox s. So I decided to call 150 they said that I need to wait for another 15 to 30 days to get my Xbox s delivered to my home.
Now 8 days have passed since I talked with 150 ( customer service) and didn't get any delivery text or any email.
Do I need to call 150 again to tell me that I need to wait for another 15 to 30 days to get my Xbox s?
Hi, I have received my Xbox but no message to validate the game pass. It appears my preferences were set to no marketing messages, so I suspect that I may have not received the relevant message. How do I go about getting my activation information now please?
