Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

How can I close my EE account on line ?

Go to solution
andrzejjozwik62
Visitor

‎29-04-2021 08:25 AM

I have problems with broadband internet in my house.  I called  some time to customer service  but  nobody is coming to repair.  This  suplier   is not cover of my expectations   and  I decided  chancel contract.  I informed EE  eabaut everything  and I received message -  I should close my  account on line  .     HOW ?

Somebody  can to help me ?

Thanks for answers

1 SOLUTION

Accepted Solutions
Go to solution
Chris_B
EE Community Star
EE Community Star

‎29-04-2021 10:30 AM

@andrzejjozwik62   You can not do it online you have to call. You’ll have to be told how much it’ll cost to terminate your contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Go to solution
Chris_B
EE Community Star
EE Community Star

‎29-04-2021 10:30 AM

@andrzejjozwik62   You can not do it online you have to call. You’ll have to be told how much it’ll cost to terminate your contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.