How can I check the start date of a contract?

JR20201 · ‎02-05-2021

Hi there, I’d like to check when I started my broadband contract to see when it is going to end - but can’t find an option for this anywhere!

Thanks,

Jack

XRaySpeX · ‎02-05-2021

Your start date will not be found anywhere in your MyEE for BB. It'll be in your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Alex_S · ‎02-05-2021

Hi @JR20201,

Welcome to the community 🙂

If you give our Customer Care Team a call they will be able to give you this.

Alex 🙂

XRaySpeX · ‎02-05-2021

Your start date will not be found anywhere in your MyEE for BB. It'll be in your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Dicjohn · ‎16-07-2021

funny that!

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How can I check the start date of a contract?