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EE Smart Hub Plus and Sky Q Connection Issues
We recently switched our Broadband from Sky to EE's Full Fiber 500, however, we remain with Sky for their TV services and have a Sky Q box (not sure if it makes a difference but the box is for 4K TV with 1TB SSD).Since switching we updated the settin...
Useless EE with no customer communication service whatsoever! TOSSERS!!!!!!!!!
Get me back to BT!I never requested to be ripped off from BT WITH WHOM I NEVER HAD A PROBLEM , now stuck with this crap company with no communication skills or customer service wishes, just give us your money & don’t even dare try to work out how to ...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Games Pass
You cancelled my games pass on 26-03-25, as we are no longer with you (New EE), but you have not cancelled it as it is still live, and when speaking to Xbox, it was cancelled on 04-09-25. I have tried to speak to 150 10 times but because my account i...
Contacting EE
How do I contact EE to report a stolen phone? Every time i go through the process i get disconected
Changing from sky to now tv
Hi. I have just agreed to a contract for now tv and am moving from Sky. Do I still use my sky box and sky mini box or do I have to get a new one?
Re: really bad coverage, no data at all
Is there any update on this and the issue, I'm having exactly the same problem. Ee was great now signal is non existent or shows signal but doesn't work.
Trouble with buffering
Hello. First post here.I've already done everything that has been recommended to everyone else that I can find.When watching the "broadcast live channels" my box buffers very frequently. I have 135 mbps according to the Netflix tester. It never buff...
Resolved! 6th Report of SMS service down in the last week
What on earth is going on with EE network? I have a bunch of Payg sims ordered at various times over the last year for different portable electronic projects and NONE of them are working to receive SMS. All of them are active, most were in use only a...
Worst customer service ever
Worst service of all I ever had. Shame I need to have them for 2y now.. Treats you badly, playing up with compensation, even it was their fault! They came to install their broadband and stolen my neighbour's power of, they left him without Internet f...
