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Community Activity
I need to talk to someone
They have cut me off even though they haven't taken payment and I can't pay them till Friday 21st March I'm on universal credit yet so I need to talk to a human not over the phone
Leaving EE at the end of my contract
Hi, please explain like I'm 5. My contract is up at the end of May (it's the middle of March now)Once it's up, I want out but I want to keep my number.How do I do this, please?Thanks.
Sim
I’ve tried ordering a sim package 2 times but it keeps saying my order has been cancelled why is this?
EE APP
Anyone else unable to pay their bill via the app or we website. I have been trying since Friday to do this and still can’t!!
Lost landline number
Similar to many other cases I've read on here. We have, today, migrated from a Plusnet copper line to EE full fibre. We were moved by Plusnet and given a guarantee of retaining our phone number when moving to EE and digital voice. Our move happened ...
iPad Mini 2024 dispatch issue
Hi there, hopefully someone at EE can help here. I’ve been trying over the app to find a way to speak to someone, seemingly to no avail. I ordered an iPad mini 2024, 128gb in space grey on the 9’th March 2025, and the confirmation email states I shou...
Small Sports Sponsorship
Hi, I am one of the organisers of a tournament for the now-dying sport of Shove Ha'penny. I am on a mission to promote the sport beyond where it is now in any way I can. Each year we organise an Open Tournament here in Newport, South Wales, last yea...
Move from New EE to Sky
My new EE Broadband and VOIP close and cancel on 11th March 2025, but got told last bill would be processed last week and never did, also when you go into Bill it is no longer given an estimate bill, also closethe Broadband account still lingering o...
Upgrading EE TV
When I was with BT it was very easy to upgrade your TV package from the box. It was equally easy to downgrade from the website.however it is more difficult with EE as these simple operations have to be done by contacting EE customer services which ...
