Do i have a 14 day cooling of period

Xhrissie
Explorer

‎08-10-2020 08:43 PM

I got persuaded to take out a ipad monthly    but to be honest I wouldnt use it enough

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3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎08-10-2020 08:56 PM

Hi @Xhrissie and welcome to the community

 

Any purchases from EE-direct (online or telesales) come with a 14day returns policy - the process to invoke it is detailed here 

 

If you bought the item in a retail shop, then no such right of return exists.

Xhrissie
Explorer
In response to bristolian

‎08-10-2020 09:17 PM

So I cant return to the re shop?Sent from my Samsung Galaxy smartphone.
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XRaySpeX
EE Community Star
EE Community Star
In response to Xhrissie

‎08-10-2020 09:37 PM - edited ‎08-10-2020 09:40 PM

You have no legal right to return it to the shop, but you could try. You could reject it if you find it has bad reception outdoors.

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