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Inrico t199

Johnnyboy2001
Investigator
Investigator

‎08-10-2020 01:18 PM

I have two inrico t199 network radios and can get niether working via the 3gee network. Both work fine via my home wifi but will not connect to 3gee. Everyone tells me should be no problem. Radios recognise sim cards. They tell me im connected to 3gee. I can get no help from ee other than go to my ee. Tried everything on there but to no avail. Before anyone says open the browser on the radio i will point out that the item has no screen so dosnt have a browser and i can find no way of downloading one without a screen or browser. Any ideas. Someone must have come across this before.

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎08-10-2020 02:51 PM

@Johnnyboy2001   Does the sim have a data allowance as credit on the account will not go towards data usage and you’ll need to purchase a data bundle or a pack allowance. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Johnnyboy2001
Investigator
Investigator
In response to Chris_B

‎08-10-2020 03:02 PM

I should have said that the sims are preloaded with 6 gig of data.
0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Johnnyboy2001

‎08-10-2020 03:05 PM

@Johnnyboy2001   Can you put the sims and a phone to make sure that they are activated and working? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Johnnyboy2001
Investigator
Investigator
In response to Chris_B

‎08-10-2020 03:19 PM

By doing that wont i use up a lot of data in a hurry?
0 Helpful
Techhead
Expert Contributor
Expert Contributor

‎08-10-2020 08:38 PM

Have you connected the handsets to a PC to set them up ?

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