Direct debit
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17-10-2021 10:19 PM
My account and bill says my recent bill is paid but my bank account isn’t showing that the money has been taken so the bill actually been paid or not?
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17-10-2021 10:29 PM
The DD has probably started to be put in motion. Doesn't your bank a/c show it as pending? What was your bill date?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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17-10-2021 10:36 PM
So my direct debit is the 17th of every month the bill shows paid my bank account doesn’t say it’s pending or anything so I don’t know if money has been taken or not
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17-10-2021 10:41 PM
Bank transactions don't happen on w/ends. It'll probably appear tomorrow.
What is your billing date?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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17-10-2021 10:42 PM
What do you mean my billing date
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17-10-2021 10:46 PM
Your billing date is the date each month when your bills are produced & bundle allowances reset.
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17-10-2021 10:49 PM
Oh the 9th of every month
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17-10-2021 10:55 PM - edited 17-10-2021 10:55 PM
It should appear at your bank tomorrow. No bank transactions will be dated Sat. or Sun.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
