Community Activity
SIM Only upgrade
I want to upgrade from a phone contract to just a SIM contract I have to pay £200 which is fine I tried to order on the app but it says error how do I do this it takes me to checkout then stops will they send me a box to send phone bk in as will get ...
Prepayed SIM Card Data Not Working
I have recently purchased a prepayed SIM card at the London Heathrow Airport vending machine and it appears that after numerous efforts, the data is not working. I have tried downloading the app and linking my SIM card but the error code 5100 shows u...
Gaming pass
I received a free 6 month games pass with my new EE broadband contract. I don’t use this service so gifted the pass to a friend. The pass has now expired, and they are wanting to set up a new subscription. The only option they have is to go to EE to ...
iPhone 15 Bluetooth problem
I recently purchased 2 new iPhone 15 phones and since using them I can’t get a connection to any Bluetooth device ? Hands free vehicle devices etc
EE does not have a system status
EE did not make a system status because there are not smart enough to make it. EE develops can you please make the system status please
No Tracking Number
I ordered a sim card on the 11th June (nearly a month ago)I got an order confirmation email with an xko number but I've had absolutely no contact from EE since then. Have tried to call several times, they are always very busy and there is no option t...
HR Contact Details for Reference Request
Hello - I need to supply contact details for a reference request for EE, please can I have the contact details including an email address. Many thanks,
Another Xbox Ultimate Game Pass issue
So, on Tuesday, I bought the following from EE https://ee.co.uk/products/atp-xbox-series-x-console-ee-gamecard-bundle and it arrived yesterday along side the £70 code for the EE GameCard. I have gone to unbox it and set it up today, only to find tha...
Signal
Both me and my partner have had Signal issues for a few days but when I check the website it says there are no issues, is anyone else having issues?
EE TV Box turning on by itself
I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...