Delivery??

[Gmberry1]

It’s been over a week since I upgraded my phone and the phone is still showing awaiting to be dispatched?? Anyone else experienced this and know how much longer it’s likely to take. 

[Katie_B]

Thanks for getting back to me @Redpaul1970. 

Was this the Samsung S21+ 5G or the Samsung S21 Ultra?

Katie 🙂

[Katie_B]

Hi @Gmberry1. 

I have checked and can see the iPhone 12 Pro Max 512GB in Gold is currently out of stock. 

The phone is available to order and we will deliver once we receive stock from the supplier.

Katie 🙂

[Redpaul1970]

Hi @Katie_B , sorry, forgot to mention. The s21+ 5g.

Thanks

[Katie_B]

Perfect @Redpaul1970. 

This device is also showing as in stock. 

I would recommend contacting our customer care team who can chase your order further. 

Katie 🙂