Delivery??

[Gmberry1]

It’s been over a week since I upgraded my phone and the phone is still showing awaiting to be dispatched?? Anyone else experienced this and know how much longer it’s likely to take. 

[Chris_B]

@Gmberry1   You’ll have to call customer services about this.  

[Redpaul1970]

S21 by any chance? I was the same, pre-ordered but stock ran out. Now the model I ordered is showing as back in stock but no update on my order.

[Gmberry1]

No 12 pro max

[Katie_B]

Hello @Gmberry1. 

What colour and memory size did you order the iPhone 12 Pro Max in?

Katie 🙂

[Katie_B]

Hello @Redpaul1970. 

Are you able to provide me with the colour and memory size so I can look into this further for you?

Katie 🙂

[alice941]

I ordered an IPhone 12 128GB in the blue colour and a navy apple watch series 6 on Saturday and still nothing. The tracker just says it can't track the order right now wait for a message from DPD. I thought I'd have a message by now. Any help please 

[Redpaul1970]

Hi @Katie_B 256gb in phantom black.

[Gmberry1]

Hi, I ordered it in gold 512 memory 

[Katie_B]

Hi @alice941. 

Thanks for ordering with us. 

I have checked and can see the iPhone 12 128GB in Blue is currently in stock. 

The Apple Watch S6 in Navy 40mm and 44mm are both also in currently in stock. 

If you have received no update of your order I would recommend giving us a call. 

Katie 🙂