Community Activity

24month perk discount

Hi I’m on my husband contract and have a 24 month perk discount, but it’s only been 19 months and they say it’s expired and my text I got say can redo when I upgrade, 24 months hasn’t finished why have they took it off when it not been full length of...

Resolved! Wifi problem

Hi there as anyone had a problem with there router mine is  currently flashing green when orange light comes one  and go again when back to flashing green light 

Sim disconnected

Hey I've had my ee sim for years and most of my accounts are still connected to its number which has been disconnected is there a way I can claim this number back and as soon as possible 

LAN clamped at 100Mbps on Smart Hub Plus

When I plug my linux laptop into a cheap gigabit switch it shows 1Gbps in ethtool. When I plug it into the Smart Hub Plus it shows 100Mbps.This router is advertised as having 1Gbps LAN ports. If that's physically true but the firmware clamps them at ...

adrianmay by Investigator
  • 2331 Views
  • 30 replies
  • 6 Helpful

Resolved! Scam to all numbers from 150

I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. “Hi from EE. Heads up - w...

Mupiro by Visitor
  • 343 Views
  • 7 replies
  • 5 Helpful

TWO ROUTERS LATER AND STILL NO INTERNET

Following 12-months excellent full fibre broadband service at our holiday home 4-weeks ago the internet went down with the router showing a green light. Two subsequent calls with the EE trouble shooting team led to a new router being sent, apparently...

MORVOREN by Explorer
  • 82 Views
  • 6 replies
  • 3 Helpful

Roaming

Hi I am in Poland now and my roaming not working I send txt to 150 ROAEMU7D and still not working I just have massage back like this : Sorry we didn't catch that.  Hi from EE. To get back online you can choose from the following options. Y for £0 rep...

Text asking to make extra payment?

Hi I’ve received a text this morning saying my usage has been higher than normal and requesting I make an additional payment? When I’ve checked my EE account my phone and my parents phones show no additional usage or charges? Is the text a scam??

CatPer by Visitor
  • 705 Views
  • 3 replies
  • 0 Helpful