Deduction of data after my £15 plan renewed

Symanmark64
Visitor

My £15 pack renewed and from my 25 gig there was 6 gig gone in the first hour,how can this be possible

1 REPLY 1
Katie_B
EE Community Support Team

Hello @Symanmark64

 

Thanks for coming to the community. 

 

When you text AL to 150 what does it report?

 

Katie.