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Renew contract

Bob2401
Visitor

‎01-12-2021 08:58 PM

Hello, how do I renew my contract?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎01-12-2021 09:16 PM

You don't! You could upgrade if you wish. These BB contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the non-discounted price on a rolling 14-days' notice basis until you explicitly migrate, cancel or upgrade.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Mustrum
EE Community Star
EE Community Star
In response to XRaySpeX

‎01-12-2021 10:26 PM

If you ring the EE Customer Services Broadband Team you will be able to negotiate a new contract.

Have you had an email offering a new contract? You would normally get one around 3 months before the end of the contract.