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28-09-2021 03:23 PM
So, I have just got a PAYG sim card to test some devices, and have setup an My ee account, can log in to My EE but then get this error:
Not a great first experience or impression.....
Any idea's??
28-09-2021 05:43 PM
Hello @pcg33kuk.
Welcome to the community.
Have you previously had a My EE account for either pay monthly or home broadband?
Speak soon,
Katie.
28-09-2021 05:55 PM
Not on that email address that I can recall, if i did it was over 7 years ago....
28-09-2021 06:03 PM
28-09-2021 06:10 PM
The new SIM is yes.
The old one was closed down 7 years ago, when I closed the account.
28-09-2021 06:18 PM
28-09-2021 06:25 PM
Yep,
Tried them all, Firefox, Opera, Edge, Chrome, Konqueror...
Tried clearing cookies, using 4G as well as my local network, nowt works
28-09-2021 06:57 PM