Phone not dispatched

[cainyboy]

Ordered a upgrade on Sunday. And have heard nothing since, contacted on social media but have received no reply. It says on the tracking number dispatched within 24 hours. Just want to know what's happening with my order?

[Chris_B]

@cainyboy  What device?  If it’s an iPhone 13 or Samsung flip or Samsung S21 you gonna be waiting a while longer. 

[cainyboy]

Yeah it's the Samsung s21. When ever I have upgraded my phone before, I have always had it the following day!

[Katie_B]

Hello @cainyboy. 

We’re sorry for the delay, unfortunately, we received fewer handsets from the manufacturer than expected. We are working with Samsung to dispatch your order as soon as possible.

Katie 🙂

[SolStaR]

I am waiting on the 13 pro max 1t version graphite. Do you know how long it's going to be before I get it?

[Burton89]

I ordered the iPhone 13 pro max on the 21st and it still isn’t here, EE shouldn’t allow an order to go through knowing they don’t have the stock. It’s. Pretty simple - look how many is in stock, accept that amount of orders. It’s a joke I took a day off work due to being told it would be with me Friday just gone. Not happy,