Community Activity

Resolved! Busiest Home 1.6Gb with BT TV Package

Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...

unable to access my account Website/ app

Unable to access my account via app/website. Once i login it says unable to load your information. It has been 4 weeks now. EE technical team unable to help. All they said, raise a ticket and wait for 7 days to get it actioned.  This is very frustrat...

Slower speeds on passthrough with 5G HH70c?

Now this may just be me and having some intermittent results, but does the 5G HH70c switch from 5G to 4G in passthrough mode?   I can get faster speeds on my iPhone 12 in 5G mode than I can connected to the HH70c in passthrough, with the test being d...

TrickyT by Established Contributor
  • 358 Views
  • 10 replies
  • 2 Helpful

EE web app - Do more dashboard

On the "Do more" dashboard, on the Top ups  panel, the information says you can pay with Paypal, Google Pay and Apple Pay. When I navigate to the Visit page and navigate through the payment process, it only presents my stored bank card.Has anyone eve...

Top-ups-PaypalGooglePayApplePay.png
354- by Star Contributor
  • 5 Views
  • 0 replies
  • 0 Helpful

Data Roaming Not Working Again and Can't Get Through to 150

How do I get EE to set up roaming so that it works each time I go abroad? I had the problem on holiday twice last year, again in January and now in the USA I find that I'm ok for calls and texts but data roaming won't work. Yes it's enabled on the ph...

Jaftech by Explorer
  • 28 Views
  • 4 replies
  • 0 Helpful

IPC6023 Error

I've had IPC error on tv since i got ee broadband and tv in November, spoke to EE multiple times, spoke to TMC multiple times, replaced tv box. On weekend had 3 engineers out which broke my broadband. Broadband is back up today and get the same error...

mcgall05 by Contributor
  • 1261 Views
  • 35 replies
  • 22 Helpful

Voice calls not working while roaming

Hi,I have a same problem. I use Pay monthly sim from EE, and travelled to India from UK a couple of days ago. Before travelling, I enabled Roaming and set the spend cap and also enabled the roaming on my device. I can use data services, however I can...

aneefk by Explorer
  • 17 Views
  • 2 replies
  • 0 Helpful