Plan discount not applied

Orchid95
Visitor

Hi, I've had my plan with you a while and every month my discounts are applied. However this month they havent been. The plan is still listed as 'active' in my ee section and ive had nothing to suggest its come to an end. Any reason you've stopped applying it? I'll be moving to a better deal elsewhere if it cant be reinstated.

Thanks

1 REPLY 1
pip11
Scholarly Contributor
Scholarly Contributor

For the answer to that you'll have to ring customer services, no-one here has access to your account.