Contacting ee

[Josie29]

what’s the best way to get in touch with ee? I tried twitter they seem to ignore my tweets and reply to more recent ones even tho I keep asking and DMing not response. The phone line I know will take long. No online Chat available. Does anyone have a email?

[Mustrum]

There are options to send a text and they will call you back.

I called earlier and got through quickly, see here for more info:

https://ee.co.uk/contact-ee/technical-support/broadband-landline 

[Josie29]

Hi, that’s only about landline and broadband I am asking about mobile thanks!

[Mustrum]

Have you looked on the mobile help page?

https://ee.co.uk/contact-ee/technical-support/mobile 

[mikeliuk]

Hi @Josie29 ,

In my short seven months with the service provider, I've found opening an online chat, during office hours, via the Contact Us page to be the most convenient. Good luck!