Community Activity

Resolved! Website error

It is 2025 and I have the same error. Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do.  One of the worst websites for a phone company I ever come across, for Weeks I fail to upgrade because o...

boudi_77 by Investigator
  • 338 Views
  • 12 replies
  • 7 Helpful

EE Wifi showing as open network

Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...

qucharsky by Established Contributor
  • 176 Views
  • 10 replies
  • 8 Helpful

Why do I see a open EE WiFi being shown

I have notice recently that my smarting plus shows a EE WiFi SSID on the list of WiFi available routers. How do I get my hub to turn this off I have opted out of using Ee WiFi Hotspot but my router shows this open EE WiFi. 

FAM0422UK by Investigator
  • 47 Views
  • 4 replies
  • 0 Helpful

EE WiFi Pro Extender mis-reporting ethernet speeds

After going round the houses quite a few times, I finally spoke to a chap in Belfast who logged into the router and extender to see what was going on.He could see that the extender was reporting a 2.5 Gbps speed, whereas the admin portal on the hub w...

Screenshot 2025-06-28 at 17.03.05.png
GDog3 by Valued Contributor
  • 353 Views
  • 20 replies
  • 4 Helpful