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Community Activity
Only allowed 1 mini tv box
Left sky to join ee. Whilst arranging my package on the phone they could sort my tv and broadband but when I asked to add 2 mini boxes I was told to wait until set up, ring customer services and then they could send 2 straight out. so set up today, g...
Enhanced trade in
Hi I have just purchased an Honor 400 Pro as part of the deal when you trade in a phone you get a enhanced trade in price when you put in the last 8 digits of your IMEI number of the new Honor phone in the promo code section on the trade in page howe...
Shocking signal/data 4G in Weston-super-Mare BS247GY
What has happened to the signal / data speeds in W-s-M BS24 area?Before 15 days ago the signal was solid and download speed on the 4G network were amazing! 30mb+ Now it's barely 1mb and phone signal is pretty much non-existent.Nothing on the coverage...
EE Pro TV Box not detecting my BT Smart Hub 2
Hello, I have recently been sent my EE Pro TV Box and have just upgraded my broadband to full fibre optic with BT. Our broadband box is the Smart 2 Hub. I have tried connecting my EE TV box to my WiFi and it is not listing my broadband at all. There ...
Resolved! Apple Music Benefit not activating
HI, I've just upgraded to the full works sim plan and I've been 3 days trying to activate my apple music benefit, however the link that has been sent just takes me straight to the app and doesn't actually activate anything with apple to let them know...
Resolved! 7 day Roaming Add on
Hi EE,I’m just wondering if I could have some help please, I’m going on holiday to Spain in a couple of days and was looking to purchase the 7 day roaming add on but it isn’t available to me, I have a £10 pay as you go subscription box that I have ha...
Using the EE website to upgrade from BT
Hi, I am currently a BT customer , and I now want to upgrade to EE for my broadband , TV ect. However the deal on the EE website, is better than the one that BT is offering , for instance I don’t want the equivalent to BT halo. Can I then just put an...
5g hub purchase
Does anyone know if i can purchase the hub in store for immediate use or if it has to be online and a few days.After 3 months of waiting for BT/Openreach to install theyve just cancelled which means no internet (we were using the 4g backup)
Switching to mobile broadband
I have recently switched to mobile broadband from Fibre. I have connected to 4G Wi~Fi on our phones and laptops but cannot connect to my desktop PC. When I go to Settings > Network & Internet , the WiFi option does not appear. I've tried unplugging...
Sim
good afternoon please help me I bought a SIM card in Ukraine and used it for several months and now it does not catch the network at all, neither automatically nor manually, but I really need this number, a vitally important telegram is registered on...
