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New upgrade change of plan

Bodhiandco
Visitor

Hi I placed an upgrade yesterday. I was given one contract via text messaging. I then had to phone 150 as they ordered the incorrect phone colour. 

On the last call the agent gave me another contract deal instead. I felt rushed, then reslise, I wanted the first deal.

The handset had been dispatched, is there a way to change my plan please,

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Bodhiandco  You need to call customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.