Can’t complete upgrade checkout

Dunks418
Visitor

‎29-11-2021 11:09 PM

I’m trying to upgrade my phone through the website and every time I get to the checkout page and click Next the little box just has the spinning wheel of doom.

I’ve tried on my ipad, iPhone and Mac and on different browsers, all give the same result.

what can I do?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎30-11-2021 06:45 AM

Hi @Dunks418 

 

Can you try again after 9am. If it doesn't work give CS a call on 150 and upgrade online.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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