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Broadband account

Faz91
Visitor

‎29-11-2021 10:48 PM

I need to change password for my WiFi as security is weak and I’m pretty sure it’s been hacked!!! I can’t add it to my phone account cause I never got sent an account number 🤦‍♀️ What can I do 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎29-11-2021 11:13 PM

What is it that's providing the WiFi? What router are you using?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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Northerner
Grand Master
Grand Master

‎30-11-2021 06:47 AM - edited ‎30-11-2021 06:48 AM

Hi @Faz91 

 

If you reset your router then it defaults to the password which will be written on your router.this will reset and devices currently attached to your router WiFi.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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