Broadband account
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29-11-2021 10:48 PM
I need to change password for my WiFi as security is weak and I’m pretty sure it’s been hacked!!! I can’t add it to my phone account cause I never got sent an account number 🤦♀️ What can I do
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29-11-2021 11:13 PM
What is it that's providing the WiFi? What router are you using?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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30-11-2021 06:47 AM - edited 30-11-2021 06:48 AM
Hi @Faz91
If you reset your router then it defaults to the password which will be written on your router.this will reset and devices currently attached to your router WiFi.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
