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Broadband account

Faz91
Visitor

I need to change password for my WiFi as security is weak and I’m pretty sure it’s been hacked!!! I can’t add it to my phone account cause I never got sent an account number 🤦‍♀️ What can I do 

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

What is it that's providing the WiFi? What router are you using?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Northerner
EE Community Star
EE Community Star

Hi @Faz91 

 

If you reset your router then it defaults to the password which will be written on your router.this will reset and devices currently attached to your router WiFi.

 

Thanks




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