Children have pressed no parental control through wifi box how do i change it

[Mother-of-4]

My broad band was up and running yesterday unfortunately I was un work children connected devices before I could put parental controls on. The children pressed bo parental controls and now i cant seem to reactivate them from the wifi box. Any help please

[Christopher_G]

Hi @Mother-of-4 

Welcome to the community.

Which router do you have? Is it a Smart Hub?

Chris​​​​​​​

[XRaySpeX]

All Parential Controls from the initial router connection is to offer you Norton Family free to install.

You could try Factory Resetting the router & see if it offers you it again. I don't think it will. If not you can get it from Norton Family .

[Megola01]

you mention a discount with Norton but it looks like this is for Computers only. can you help?

thanks

[XRaySpeX]

@Megola01 : Not a discount, but it is free to EE Home BB users. Norton™ Family is available for PC, Android smartphones and tablets. It is simple to set up and free