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Changing to Sim only

Natm
Investigator
Investigator

I am currently out of contract and would like to change to sim only, can I just switch to this or do I have to physically put the new sim in my phone?

 

Ps I'm out of the country and unable to collect new sim...

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

As Chris has mentioned, this is just a change of payment plan and there is consequently no need to replace your SIM unless there is a problem with the one you already have.

 

I would only add, that if you request this change of payment plan by phone with EE C/S, the change is often immediate and completed while you're on the line. If you do the request online via myEE, then it's under the "upgrade now" section.

 

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Natm  You just need to upgrade.  Your account will change to the new tariff around 24 hours after upgrading and you don’t need a new sim as it’s only an account change.  You might be sent a sim to your billing address but you don’t need it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you sooo much ☺️

bristolian
EE Community Star
EE Community Star

As Chris has mentioned, this is just a change of payment plan and there is consequently no need to replace your SIM unless there is a problem with the one you already have.

 

I would only add, that if you request this change of payment plan by phone with EE C/S, the change is often immediate and completed while you're on the line. If you do the request online via myEE, then it's under the "upgrade now" section.