Return of mobile phone to EE store
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
07-12-2020 06:40 PM
Can I return a phone to EE store that was sent to me which is the incorrect phone? Having spent nearly two hours on phone sorting this out. I've lost all trust and confidence with EE.
2 REPLIES 2
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
07-12-2020 06:54 PM
@Wheelie2020 If this was a phone/online sale then you have to call customer services to inform them about the return so a return package can be sent to you.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Options
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
07-12-2020 06:57 PM
Hi @Wheelie2020,
Welcome to the EE Community. 🙂
You can arrange a return by filling out this online form.
Hope this helps.
James
