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27-12-2021 07:55 PM
It say that I’ve 100% off early upgrade fee but when I go to get new upgrade it still costing me it’s not changing to 0.00. does anyone know why??
28-12-2021 09:01 AM
Hi @Libbie3,
Welcome to the EE Community. 🙂
Our Upgrades Team will be happy to look into this issue if you get in touch with Customer Care.
Thanks
James