Early upgrade fee

[Libbie3]

It say that I’ve 100% off early upgrade fee but when I go to get new upgrade it still costing me it’s not changing to 0.00. does anyone know why??

[James_B]

Hi @Libbie3,

Welcome to the EE Community. 🙂

Our Upgrades Team will be happy to look into this issue if you get in touch with Customer Care.

Thanks

James