Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Changing EE Contract but keeping number

KF78
Visitor

‎03-11-2021 12:07 AM

I have just taken out a new contract with Affordable Mobiles but have now found out I can’t just automatically keep my number. Following advice I have bought a PAYG sim with o2 (big mistake it seems!) and my number has been temporarily ported to them. I have requested PAC code but they keep saying they are having technical issues. I just want to move back to EE. Is there anything else I can do and has anyone else had this nightmare of a problem?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎03-11-2021 01:32 AM

You did the right thing but if O2 are having technical difficulties with issuing PACs you'll just have to wait for them to sort it out. There's nowt EE can do for it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP