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Community Activity
No Internet!!
For three days now thre has been no data connection here at HS9 (Isle of Barra) I've been to all parts oof the island and whilst I can get a good mobile signal from all the masts there is no internet connection at any of them. Service and Coverage ...
Data not rolled over
Hi, I've just switched from a £10 plan with 8GB of data to a £5 plan (250MB) and as I had only used about 2.5GB I was expecting to recieve about 5.5GB of rollover data, but nothing has come through. I have had the data rollover on this swap on previo...
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Resolved! Complaint
Hellodo you have email for complaints as EE has been driving me mad by taking large sums £699 - £900 from my bank account using the direct debit details. I'm a pensioner and dont understand why I keep having to raise indemnity to get money back. It's...
When i message 150
Hi im having the same problem when i message 150 it says not delivered and my homescreen says ee
Xbox Game pass still active after ending contract
Hello, It has been almost 2 years since I have ended my contract with EE, but the Xbox Game pass is still active, and I can't cancel, renew or manage the subspriction in any way possible.I can't call the costumer service number since I am not in the ...
ESim Transfer- Multi Phone
I recently just got a 2nd Smartphone on for Work and 2 for Traveling and Events. Is there a limit to how many time eSims can be swapped since Samsung and EE does not support sim transfer as of yet.
Speed drop - FTTP
Hi all,I'm having a bit of an issue where my speed drops from 900Mbps to around 100-150Mbps on a regular basis.It seems to go back to 700Mbps-900Mbps after a router reboot (sometimes an ONT reboot). But then it drops back down to 100-150Mbps after a ...
Smart Hub Pro: Hands On - The good, the bad and the ugly
Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...
