Cancel phone trade in

[CraigH96]

I’ve agreed too trade in phone for new monthly contract with £15 off monthly bill, is it possible too cancel trade in or just not send the phone and just pay the bill price without the £15 off? 

Reasoning is because I’m giving my mum old phone now.

[BrendonH · Accepted solution]

You need to give EE a call and discuss this.

[Leanne_T]

Morning @CraigH96

Thanks for coming to the community 🙂

Please give us a call on 150 as @BrendonH has advised and the team will check this for you 🙂

Thanks. 

Leanne.