Cancel a SIM - Lost the number

[huwski]

I bought a sim from Asda whilst working away - cheap data needed. I no longer have the SIM so how can I cancel the SIM?

I registered with my Email, paid £10 and have just noticed another £10 has been debited from my account - How can I cancel please? 

I have (obviously!) logged here with the credentials used.

any help greatly appreciated.

[Profile closed]

Hi @huwski 

Welcome to the EE Community,

If your a Asda mobile customer you will need to contact them on freephone 0800 079 2732.

Thanks,

David.

[huwski]

Hi David,

It's an EE card. I just happened to purchase it on a supermarket - So, what you're saying is contact the respective supermarket rather than EE? 

Thanks for the prompt reply David.

[Profile closed]

sorry @huwski if you call freephone 0800 317 720 a EE customer service advisor will be able to help.

[huwski]

Superstar David - much appreciated.

[Profile closed]

@huwski your welcome 🙂