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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2983 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16202 Views
  • 51 replies
  • 65 Helpful

Internet down?

HiHas this affected Internet too as from about 22:00 tonight the Internet in the house keeps going on and off? 

4Gee Router top-up

I purchased the EE 4G mini-wifi Router from CurrysRegistered Sim with New EE account etcUsed up the free 100Mb and now when I go to Top-up the most it offers me if 5G of dataThat`s of no use for Broadband.If I then go to the Best PAYG Sim page  and o...

bures1 by Contributor
  • 704 Views
  • 4 replies
  • 1 Helpful

Cancel a SIM - Lost the number

I bought a sim from Asda whilst working away - cheap data needed. I no longer have the SIM so how can I cancel the SIM? I registered with my Email, paid £10 and have just noticed another £10 has been debited from my account - How can I cancel please?...

huwski by Investigator
  • 604 Views
  • 5 replies
  • 1 Helpful

Resolved! Problem of keeping my old number and moving to EE

I have tried to set on "account settings" by myself. after inputting the PAC/STAC, it asks for my EE number and my old number.  I confirmed both are correct, and they both start with 07, but it always prompts this: Please make sure you enter the righ...

JIAN_LI by Visitor
  • 2446 Views
  • 1 replies
  • 1 Helpful

Re: No order delivery date

I was told that my new phone was being delivered to my work address between 12-2pm yesterday, received several messages stating that the order is on the way but its Saturday now and still no response, this delivery was for yesterday 22/1/2021

David169 by Investigator
  • 2674 Views
  • 5 replies
  • 1 Helpful

Old phone wont recieve calls

Hi guys, I've tried searching and can't find anyone posting the same issue sorry if I missed it. I recently paid my final bill and got a new phone contract with another network. I then changed my mobile number over to the new phone. I gave my old mob...

CTamsin by Visitor
  • 559 Views
  • 1 replies
  • 0 Helpful

Upgrade query

Paid an additional cost for an upgrade plus delivery yesterday - all fine, but on the credit card there is a 1p charge for EE Broadband which I don't recall discussing.Any ideas why this has been debited?