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4Gee Router top-up

bures1
Contributor
Contributor

I purchased the EE 4G mini-wifi Router from Currys

Registered Sim with New EE account etc
Used up the free 100Mb and now when I go to Top-up the most it offers me if 5G of data
That`s of no use for Broadband.

If I then go to the Best PAYG Sim page  and opt for 20Gb -it seems to want to send me a new sim
The page doesn`t seem to be associated/linked to my account,

How can I top up this router with 20GB + without a 24 month contract
I am going around in circles

4 REPLIES 4
Christopher_G
EE Community Support Team

Hi @bures1

 

Welcome to the community.

 

If you follow this link to your My EE account, it will tell you all available packs.


Chris

XRaySpeX
EE Community Star
EE Community Star

You're looking in the online shop at new PAYG SIMs but you already have a data SIM.

 

What does http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi offer you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

It offers me:-

100Mb

500Mb
1Gb

3Gb

5Gb

 

That`s way approx 20Gb that I require

XRaySpeX
EE Community Star
EE Community Star

You have a PAYG phone SIM in that router, not a PAYG data SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP