Can't verify email for Nhs 20%

[Vick1]

Can anyone help I want to join EE from another provider and I work for the NHS so I've signed up to the EE perks, had an email sent to me to verify my work email but it won't let me verify it?

[Katie_B]

Good Afternoon @Vick1. 

Thanks for coming to the community. 

What is happening when you try to verify your account?

Speak soon, 

Katie.

[dpt78]

Same here, I cant get the email verification. 

[Katie_B]

Hi @dpt78. 

Have you checked both your Spam/Junk folders?

Katie 🙂

[dpt78]

Yes, no email at all. I have checked that my email is correct, i have requested it several times now and still no email 😞 

[Katie_B]

Thanks for checking @dpt78. 

I have sent you a private message, please take a look and get back to me. 

Katie.

[dpt78]

My inbox is empty and no message from you 😞

[Katie_B]

Hi @dpt78.

Please refresh this, I have checked and the message has sent. 

Katie 🙂

[Vick1]

So the email was sent to me work email and says click to verify which I clicked on and it takes me to the page that says now enter your login details so entered my email and password but it won’t log me in. So I clicked on change password so it would send an email to me to change it but have tried that several times but have no email. 

[Katie_B]

Hi @Vick1. 

Are you entering your details for My EE?

Have you checked both your Spam and Junk folders?

Katie