Can't verify email for Nhs 20%

[Vick1]

Can anyone help I want to join EE from another provider and I work for the NHS so I've signed up to the EE perks, had an email sent to me to verify my work email but it won't let me verify it?

[Vick1]

Yes I’ve checked all of them it’s not in any folders? 

[Katie_B]

Hi @Vick1. 

What error is presented when you try and log in?

Katie 🙂

[Vick1]

It just asks for my email and password which doesn’t work so I clicked of forgotten log in details to try and change password but it won’t let me so I’m thinking I may of miss typed my email last night when I tried to sign up to this EE perks. Is there a way to reset it and start again or can they do it over the phone? I’m with Tesco mobile now so wanted to join EE as this is a really good offer.

[Katie_B]

Hi @Vick1. 

I have sent you a private message, please take a look and get back to me. 

Katie 🙂

[Emmastewart]

I can’t seem to access my 20% discount even though I have a registered NHS email? Just says I need to sort my cookies which I have? 

[Katie_B]

Good Morning @Emmastewart. 

Thanks for coming to the community. 

Are you able to try another browser?

Speak soon, 

Katie 🙂

[Emmastewart]

I can try at work next week what browser should work?

Emma

Sent from my iPhone

[Katie_B]

Hi @Emmastewart. 

What browser are you currently using?

I would recommend trying any alternative to see if this continues. 

Katie 🙂

[Emmastewart]

Using safari, I will try google.
I’ll let you know.
Thank you Katie
Emma

Sent from my iPhone

[Katie_B]

Thank you @Emmastewart. 

Speak soon, 

Katie.