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Call EE from abroad to get top up invoice

lmc_630
Investigator
Investigator

‎09-04-2021 10:29 AM

Hi,

 

I need to call EE to get an invoice of my top up, but I am abroad. I've tried calling 07953966250 but it only offers two option, make a top up or add a voucher. How can I contact you to get the invoice? I am pay as you go customer.

 

11 REPLIES 11
Leanne_T
EE Community Support Team
In response to Leanne_T

‎09-04-2021 01:03 PM - edited ‎09-04-2021 01:06 PM

Thanks @lmc_630

 

You should get the option, I have sent you a private message on here for some details, to see if I can help you with your Pay as you go invoice 🙂

 

Thanks. 

 

Leanne.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to lmc_630

‎09-04-2021 01:30 PM

It costs 25p per call to call CS on PAYG. You need to have credit of at least this amount. Try calling CS on the Freephone no. in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful