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Beats delivered to Billing Address instead of Delivery Address.

Chapman_George
Visitor

‎11-05-2020 11:36 AM

Hi,

 

I have had a set of Beats sent to my billing address instead of delivery address and due to the lockdown I am unable to collect the delivery.

 

On the order confirmation from EE the delivery address was correct and so I did not follow up and check the DPD email.

 

I have tried to get through to DPD and EE over the phone without any luck.

 

How do I go about getting this issue solved?

 

Thanks

0 Helpful
1 REPLY 1
David
Brilliant Contributor
Brilliant Contributor

‎11-05-2020 11:40 AM

Hi @Chapman_George 

 

Welcome to the EE Community,

 

If you call customer services on 0800 317 720 you will be able to speak a customer service advisor.

 

Thanks,

 

David.

0 Helpful