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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15543 Views
  • 51 replies
  • 65 Helpful

Order

When can I expect my order?

Marlena83 by Investigator
  • 403 Views
  • 2 replies
  • 0 Helpful

EE not honouring an order

Ordered on line an iphone SE on Saturday 2nd May and received  email confirming order.I was offered a special promotion, no upfront payment for phone, also ordered the screen protector and case bundle. EE now not honouring this order as they say it w...

Disbach and delivary

A guy said it would be dispached today, how long will it take to arrive at my house 

Chloe01 by Visitor
  • 401 Views
  • 1 replies
  • 0 Helpful

How to claim free Minute One bundle following an upgrade

Hi thereWhen I did my upgrade online it stated that as I got insurance, I could claim a free Minute One case bundle. I have received texts today telling me to follow the link in the text to claim it, however when I select the one I want and go to the...

KellyA by Explorer
  • 1923 Views
  • 3 replies
  • 0 Helpful

New phone

I upgraded and ordered a new phone on Saturday morning , i was told i would receive a text yesterday confirming my delivery time today. i have not had the text and when i check the tracking it says order confirmed but it’s not even saying it will be ...

Gazm1979 by Explorer
  • 415 Views
  • 1 replies
  • 0 Helpful

Upgrade

Hiive been a sim only customer for a while and recently tried to upgrade to a phone and sim. I’ve had an email to say additional info is required and to call. I’ve tried to call but due to the lock down it’s hard to get through. Any idea how I can ge...

Ordered new phone 21st April

So ordered a new contract phone Apple iPhone 11 on 21st April. I got email to say it’s been successful and money has been taken from my account and not another word! I’ve no idea where my order is, I’ve had no communication from anyone to say it’s on...

Delivery

I ordered a phone on the 30th of last month payment and everything went through and I got the confirmation email but since the 30th haven’t heard anything else just wondering when I will receive my phone 

Woolley21 by Investigator
  • 467 Views
  • 6 replies
  • 0 Helpful

Add a tablet near end of phone contract

Hi my phone contract is due to end in Nov, can I add a tablet to my account and then end my phone contract in Nov? I would keep the tablet account  thanks for your help