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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2469 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15062 Views
  • 51 replies
  • 65 Helpful

Order Didn't Arrive

I received a delivery date and time with Superfast Delivery but it didn't arrive.I did not receive an e-mail or text in advance (only the delivery date and time given when I placed the order).Tracking my order doesn't seem to be working so I am not s...

Hotspot set up with EE

Where can I find or can you tell me how to set up Hot Spot connections for my EE phone?Thank you..

Order

When can I expect my order?

Marlena83 by Investigator
  • 387 Views
  • 2 replies
  • 0 Helpful

EE not honouring an order

Ordered on line an iphone SE on Saturday 2nd May and received  email confirming order.I was offered a special promotion, no upfront payment for phone, also ordered the screen protector and case bundle. EE now not honouring this order as they say it w...

Disbach and delivary

A guy said it would be dispached today, how long will it take to arrive at my house 

Chloe01 by Visitor
  • 387 Views
  • 1 replies
  • 0 Helpful

How to claim free Minute One bundle following an upgrade

Hi thereWhen I did my upgrade online it stated that as I got insurance, I could claim a free Minute One case bundle. I have received texts today telling me to follow the link in the text to claim it, however when I select the one I want and go to the...

KellyA by Explorer
  • 749 Views
  • 3 replies
  • 0 Helpful

New phone

I upgraded and ordered a new phone on Saturday morning , i was told i would receive a text yesterday confirming my delivery time today. i have not had the text and when i check the tracking it says order confirmed but it’s not even saying it will be ...

Gazm1979 by Explorer
  • 403 Views
  • 1 replies
  • 0 Helpful

Upgrade

Hiive been a sim only customer for a while and recently tried to upgrade to a phone and sim. I’ve had an email to say additional info is required and to call. I’ve tried to call but due to the lock down it’s hard to get through. Any idea how I can ge...