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Community Activity
I am unable to locate by previous statements.
I would like to access my previous statements for my accounts but all I can see is what is paid mothy by direct debit.Please can you advise how I can do access them .
Recent upgrade to EE Wifi 7 - Smart Wifi PRO will not pair
Trying to pair wifi pro with smart hub proWith wired connection the wifi pro give solid aqua light - but is not visible in the "my network" nor paired accorinding the ee appremove ethernet connection and back to flashing orange.did a factory reset an...
Mobile account not showing on website or app
Hi, I am unable to see any information regarding my mobile contract i have with EE. i can see my broadband and tv information (bills, payments etc) but nothing for my mobile contracts.Can someone help me understand if it is something i am doing incor...
Sent phone off to get the swollen battery fixed but wasnt told to remove sim
Hello! On friday I noticed the back of my phone had swollen (I assumed this was a swollen battery) so I went into my local EE shop to get it sent off for repair. I was advised/ told if it was nessesary to remove and keep a hold of my SIM card. Does a...
My contract ends soon. Want to switch to pay as you go
Hi my contract end soon, so I want to switch to pay as you go. Can I do it online? please let me know .
can't receive calls or texts on GiffGaff > will porting to EE sort things out?
Help. I'm going nuts. My (newly purchased) GiffGaff number (ported from seller's GiffGaff a/c to mine) will not receive calls or text from outside the GiffGaff (O2) network. I can make calls and send texts to any network just fine.I'd love to port it...
FTTP Install too low
We had FTTP installed when we moved in but the cable crosses the driveway and is worryingly low, restricting access for some delivery vehicles. The installer only had a ladder with him so the fibre only reaches the house part way up the property. Who...
Ongoing EE Broadband Issues – Packet Loss, Latency, Jitter – Still Not Resolved
Ongoing EE Broadband Issues – Packet Loss, Latency, Jitter – Still Not Resolved After Multiple Engineer Visits!Hi all,I’m reaching out to see if anyone else is experiencing similar issues or has managed to get this resolved.I’ve been having serious b...
Frustration with connection to Samsung TV using HDMI and soundbar
Hi,I’ve been using EE TV with the Smart Box Pro for a few months, and I’m running into a persistent HDMI/CEC issue.When powering on the system after the EE box has been in standby, the TV doesn’t consistently switch to the correct HDMI input (EE TV)....
Stay connected if your data runs out
Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
