Awaiting confirmation

[Dazzler52]

I placed an order sunday night for samsung galaxy a70 in white with the xmas gift either nintendo switch or a tv (the nintendo switch i want).

Anyway i have an email saying order on its way with xko number, when i go to tracking then its saying 'awaiting confirmation' just wondering what this means? Is it just waiting to be in stock or has my order not gone through. Please help!

[Chris_B]

@Dazzler52   Give customer services a call about this. 

[Dazzler52]

I have they just said its a popular phone and currently out of stock and as soon as its back in stock they will update my delivery. Does it usually take this long? As every phone ive ordered in the past from ee ive had the next day

[Christopher_G]

Welcome to the community, @Dazzler52 and thanks for ordering.

With them being popular, I wouldn't imagine they'll be out of stock too long.

We'll be in touch once it is.

Chris