Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

No order email or confirmation

Owenpdksl
Visitor

‎28-11-2019 11:47 PM

Ordered two new upgrades today but not received any confirmation email or message

 

is this normal?

 

 

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎29-11-2019 12:31 AM

Hi @Owenpdksl 

 

Have you checked your junk/spam folders? 

 

Depending on when you ordered, then your order maybe waiting processing.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Jon_K
Former EE Employee

‎29-11-2019 11:15 AM

Hi @Owenpdksl.

 

Thanks for coming to the community.

 

Have you managed to check your other folders for an email?

 

If you still have no confirmation, I'd recommend contacting our Customer Care team who will be able to check the status of your upgrades.

 

Jon

0 Helpful
Related Content