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25-09-2018 10:28 PM
Hello
I am thinking I may return my iPhone XS. Can anyone confirm if it is 7 or 14 days to advise I wish to return it?
An added problem is that I go on holiday on Monday for a week, so actually cannot post it until I get back (depending on how long the return pack takes to arrive)
25-09-2018 10:33 PM
Hi @wizzywig27
It's 14 days and you need to contact CS.
Why you returning it out of interest?
25-09-2018 10:38 PM
It's 14 days from delivery if you ordered it online or by post. It's not at all if you ordered it in store.
You can cancel a contract by filling in a cancellation form and emailing it to channel.returns@ee.co.uk.
26-09-2018 08:26 AM
Hi @wizzywig27
I see you've had your question answered here.
Why is it that you're looking to return it? Is it anything we can help with?
Chris