4gee WiFi mini all lights on

[Stiflerswhip]

Hello, 

I have been using my 4gee mini for about a month. All was good then suddenly it’s not working and all of the blue lights are on solid. I’ve tried resetting it with the r button, turned it on and off a number of times and even held the power button for 30 odd seconds with no change. Can anyone help please? 
thanks. 

[Christopher_B]

Hi @Stiflerswhip

I hope you're well and having a nice day, other than this issue of course. 

When you say you tried resetting it with the R button, is that the one you need a pin for?

Thanks

Chris  

[Stiflerswhip]

Hi Chris,

Yes I think it’s the reset button under the battery cover. Yes you need a pin for it.

Many thanks

Pat

[Jon_K]

Thanks @Stiflerswhip.

When you pressed this reset button, did you press and hold it for around 15 seconds?

This would reset the device.

Jon

[Stiflerswhip]

Hi Jon

Yes I did.

Many thanks

Pat

[Jon_K]

Thanks @Stiflerswhip.

Did this make any difference?

Are the lights still stuck on?

Jon

[Stiflerswhip]

Thanks Jon,

No difference at all. The lights are still stuck on and not able to see the wifi on any device.

Thanks

Pat

[Jon_K]

Thanks @Stiflerswhip.

Can you try and do the 15 second pin reset again, but this time while the device is on charge?

Jon

[MattWithoutFear]

Did you get an answer to this? I've come away on holiday and my 4g WiFi mini is doing the same thing. It was fine when I set it up Wednesday but now I just have solid blue lights across the board. I've tried resetting it on battery and on charge, with and without the SIM card in. Nothing works. Is it bricked??

[Christopher_B]

Hi @MattWithoutFear

I hope you're well and having a nice time on holiday, other than this issue of course.

Could I please just check, are you in the UK or abroad?

Thanks 

Chris