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Discussion about Apple's range of devices including unlocking your device

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Resolved! ok this is possibly one of the most stupid questions but

My wife has an iPhone and i have just got her an iPad ( 9th generation )... ok so here is my stupid question... i have hooked the iPad to my wife's iPhone cloud ..all good..however how do i set up so when she leaves the house she can still use her EE...

ddd2024 by • Explorer
  • 658 Views
  • 3 replies
  • 2 Helpful

Apple Watch number

I have an Apple Watch that has its own plan and number but doesn’t receive calls or texts to that number.  Infact when I try to call it, it says I’ve dialled an incorrect number. How can I separate it from my iPhone so it’s a completely different dev...

JamesSm by • Visitor
  • 541 Views
  • 1 replies
  • 0 Helpful

Resolved! Name of Family Member not showing on app only phone number

Hi have iPhone 13 Pro Max and when I login to the app I have 3 numbers showing names and on number showing the number only. does anyone know why this is the case and how to solve this? The app is linked to my contacts and all my contacts are correct....

N55rab by • Investigator
  • 1495 Views
  • 13 replies
  • 1 Helpful

App not available in my region message

Hi - I’ve been told I need to update  EE app but when I try to update through the Apple App Store, I get an error message stating “this app is not available in your country / region”. Why is this? I was able to use the previous EE. Thank you!

RiannG by • Investigator
  • 1367 Views
  • 5 replies
  • 5 Helpful

Total failure of EE customer services

I upgraded 3 family phones on Sat 27th July at the EE shop in Fosse Park , Leicester and signed contracts for the 3 phones and broadband. Waited all day Monday 29th for them to be delivered by DpD but they weren't. Called EE spoke to Kellie she said ...

iPhone screen frozen

My iPhone screen has frozen. Tried forced restart and have tried letting battery die and then restarting. Not worked. I’ve only had it for 6 weeks. Should this happen? I’m now back to using my old iPhone 5. Will it be under warranty still? Do I need ...

iPhone 5S unlock

I was gifted Iphone 5s from a relative in UK, the phone has been in my wardrobe for years until now, when I decided to put a sim, but came to know that the device is carrier locked and it says Sim not supported during registration. I came to know tha...

Hussain18 by • Investigator
  • 1332 Views
  • 8 replies
  • 2 Helpful

Melted Charger Cable

So I come home from work yesterday and went to put my phone on charge but the cable was playing up. So I thought there was something wrong where you lay your phone in a certain position to charge up. Which I did but overnight the part the you insert ...